Japanese Version “Accommodation Terms and Conditions” is available here
 

TERMS & CONDITIONS FOR ACCOMMODATION & AGREEMENT

Accommodation Agreement

Article 1 – Application of These Terms

  1. The accommodation contract and related agreements entered into between the Facility and the Guest shall be governed by the provisions of these Terms.
  2. Matters not provided not stipulated herein shall be handled in accordance with applicable laws and generally accepted industry practices.
  3. Notwithstanding the preceding paragraph, the Facility may agree to special, so long as such provisions do not violate the purposet of these Terms, laws, or established.

Article 2 – Application for Accommodation

  1. Required Information
    A person who wishes to apply for accommodation at the Facility shall provide the following information:
     (1) Name, address, date of birth, telephone number, and accommodation date(s)
     (2) For foreign nationals: nationality, passport number, previous place of stay, and next destination
     (3) Departure date, number of guests, check-out time, and age classification -of accompanying guests (adult/child/infant)
     (4) Any other information deemed necessary by the Facility (for example household or family composition)
  2. Requests for Extension
    If a Guest requests an extension of stay beyond the initially reserved period, such a request shall be deemed a new application for accommodation, such request shall be treated as a new application for accommodation at the time it is made.
  3. Accommodation of Minors
    Accommodation for minors (under 18 years old, including high school students) without an accompanying adult is not permitted.
     Children in elementary or junior high school may stay only if accompanied by a responsible person aged 20 or older.
     If the accompanying guardian is not a family member, a written consent form from the legal guardian is required.

Article 3 – Conclusion of the Accommodation Contract

  1. The accommodation contract shall be deemed concluded at the time the Facility accepts the Guest’s application; provided, however, this shall not apply if the Facility can demonstrate that the reservation was not accepted.
  2. Upon conclusion of the contract, the Facility may request Guest to pay a deposit (reservation fee), in an amount not exceeding the total accommodation charges  for the reserved period,within a specified deadline designated by the Facility.
  3. The deposit mentioned above shall be applied to cancellation charges as stipulated in Article 5, and any remaining balance shall be refunded.

Article 4 – Right to Refuse Accommodation

The Facility may refuse to enter into an accommodation contract in any of the following cases:
(1) When there is no vacancy.
 (2) When the application for accommodation does not comply with these Terms.
 (3) When the Guest is likely to act in violation of laws, public order, or good morals.
 (4) When the Guest falls under any of the following categories:
 　- Organized crime groups as defined by Article 2, Paragraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991), members or associates thereof, or any anti-social forces.
 　- Corporations or organizations under the control of such groups.
 　- Corporations in which any executive member is affiliated with an organized crime group.
 (5) When the Guest is clearly infected with a contagious disease.
 (6) When the Guest makes violent or unreasonable demands upon the Facility or its staff.
 (7) When the Guest fails or delays payment of accommodation or related charges.
 (8) When false information was provided at the time of booking.
 (9) When accommodation cannot be provided due to natural disasters, facility failures, or other unavoidable causes.
 (10) When the Guest engages in acts that may disturb other guests, staff, or nearby residents.
 (11) When the Guest has previously violated the Facility’s terms of use.

Article 5 – Cancellation by the Guest

  1. The Guest may cancel the accommodation contract by notifying the Facility.
  2. If the cancellation is due to reasons attributable to the Guest, the Facility shall charge the following cancellation fees:
  3. If the Guest does not arrive by 5:00 p.m. on the check-in day (or within two hours of the stated arrival time), the Facility may deem the reservation as cancelled.
  4. However, if the Guest proves that failure to arrive was due to transportation delays or other reasons not attributable to the Guest, no cancellation fee shall be imposed

[Cancellation Fees]

  • From reservation confirmation until 7 days before check-in: 3.5% of the total accommodation fee
  • From 7 to 3 days before check-in: 50% of the total accommodation fee
  • From 3 days before to the day of check-in / no-show: 100% of the total accommodation fee
  • If the number of nights is reduced, the cancellation fee applies for the shortened nights regardless of the number of nights reduced.

    Article 6 – Cancellation by the Facility

    1. The Facility may cancel the accommodation contract in any of the following cases:
       (1) When the Guest is likely to violate or has violated laws, public order, or good morals.
       (2) When the Guest is recognized as an anti-social force, such as a member of an organized crime group or related organization.
       (3) When the Guest’s behavior disturbs other guests, staff, or nearby residents.
       (4) When the Guest is clearly infected with a contagious disease.
       (5) When violent or unreasonable demands are made.
       (6) When accommodation becomes impossible due to natural disasters or other unavoidable reasons.
       (7) When the Guest fails to pay the deposit by the specified deadline.
       (8) When false information is provided at booking.
       (9) When the Guest violates or has previously violated the Facility’s terms of use.
    2. If the Facility cancels the contract under this Article, no fees shall be charged for services not yet rendered.

    Article 7 – Hours of Room Use

    1. Guest rooms are available from 2:00 p.m. until 10:00 a.m. the following day.
       Guests staying for consecutive nights may use the room continuously, except on arrival and departure days.
    2. If personal belongings are left behind after check-out, the Facility may take appropriate measures as permitted by law.
       When ownership can be identified, the Facility may, at its discretion (but not obligation), contact the owner for instructions.
    3. If a Guest remains on the premises for an extended period equivalent to overnight use after check-out, an additional fee may be charged.

    Article 8 – Payment of Fees

    1. Payment shall be made by the method specified by the Facility, upon request for payment.
    2. Even if the Guest chooses not to stay after a room has been made available, the full accommodation fee shall still be charged.

    Article 9 – Compliance with Rules of Use

    Guests shall comply with the Facility’s rules of use.

    Article 10 – Liability of the Facility

    1. The Facility’s responsibility begins when the Guest enters the premises and ends at the time of check-out.
    2. The Facility assumes no responsibility for accidents resulting from failure to comply with the rules of use.
    3. If accommodation becomes impossible due to reasons attributable to the Facility, the contract shall be terminated without any cancellation fee.

    Article 11 – Parking Liability

    The Facility shall not be responsible for theft, loss, or damage to vehicles or belongings within the parking area.

    [Winter Road Freezing and Vehicle Troubles]

    1. During the winter season (late November to late March), accidents such as slips or immobilization (stuck vehicles) may occur due to icy or snowy road conditions.
    The facility shall not be held responsible for any accidents, damages, or losses arising from such conditions.

    2. In the event that a towing or other roadside assistance service is required due to troubles such as being stuck or slipping in the parking area,all associated costs shall be borne by the guest.

    3. If a guest becomes unable to depart from the parking area due to freezing or similar conditions and must extend their stay,the standard accommodation fee will apply.

    Please note that an extension may not be possible depending on the reservation status for the following day.
    The facility shall not be liable for any expenses incurred in connection with relocation or departure under such circumstances.

    Article 12 – Liability of the Guest

    If the Facility suffers damage due to the Guest’s intentional act or negligence, the Guest shall compensate for such damages.

    Article 13 – Valuables and Personal Belongings

    Guests are responsible for managing their own valuables and belongings.
     The Facility shall not be liable for loss, theft, or damage.

    Article 14 – Use of Internet and Computer Communication

    1. Guests use computer and internet services at their own risk.
       The Facility shall not be liable for any damages arising from service interruptions or system failures.
    2. If a Guest engages in inappropriate online behavior causing or likely to cause harm to the Facility or third parties, compensation equivalent to the damages may be charged.

    Article 15 – Surveillance Cameras

    For safety and security, the Facility operates surveillance cameras in public areas (excluding guest rooms).
     Recorded footage will only be reviewed upon lawful request from authorities and will otherwise be deleted after a certain period.

    Article 16 – Revisions to These Terms

    The Facility may revise these Terms or add provisions without prior notice when deemed necessary for operations or due to changes in relevant laws or regulations.

    ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・


    Facility Rules (Rules of Use) 

    These rules are established to ensure the safety, comfort, and proper operation of the Facility.
     All Guests are kindly requested to comply with the following regulations.
     If a Guest fails to observe these rules, the Facility may refuse continued accommodation or use of its facilities in accordance with Article 6 of the Accommodation Agreement.

     

    Article 1 – Prohibited Acts

    1. The following acts are strictly prohibited within the Facility premises:
       (1) Bringing in items that may cause danger or nuisance to other guests firearms, swords, explosives, volatile oils, strong-smelling substances.
       (2) Smoking or using open flames in areas other than designated smoking areas.
       (3) Using the Facility for purposes other than lodging—such as business activities, meetings, or parties—without prior permission.
       (4) Causing excessive noise, disorderly conduct, or performing any other acts that may disturb other guests, Facility staff, or nearby residents.
       (5) Bringing animals or pets into the Facility, except for those other than those specifically permitted (e.g., assistance dogs or pets staying in the designated pet-friendly villa “HANARE”)
       (6) Altering, relocating, or removing furnishings, equipment or fixtures within guest rooms or elsewhere in the Facility without permission.
       (7) Taking photographs or videos for commercial purposes without prior consent or approval from the Facility.
       (8) Engaging in gambling, immoral acts, or behavior contrary to public order or good morals.
       (9) Distributing or posting advertisements, printed materials, or other similar items items without permission.
       (10) Any act deemed inappropriate or unsafe by the Facility.

    Article 2 – Use of Facilities

    1. Guests shall use the facilities, furniture, and equipment with due care.
       Any damage, loss, or defacement of the Facility’s property caused intentionally or through by negligence shall be compensated by the Guest.
    2. Fire hazards such as the use of fireworks, bonfires, or candles are strictly prohibited except in designated outdoor areas and under Facility supervision.
    3. Guests are responsible for closing doors and windows and ensuring proper use of fire related equipment when leaving the guest room.
    4. FGuests using the barrel sauna or outdoor bath shall follow the Facility’s safety guidelines regarding firewood handling and sauna use.

    Article 3 – Personal Belongings

    1. The Facility shall not be responsible for loss, theft, or damage to personal belongings, including those left in guest rooms, common areas, or vehicles parked in the parking lot.
    2. Lost items will be handled according to relevant laws and Facility policy.
       Items whose owners cannot be identified will be kept for a limited period before disposal.
    3. Valuable items should be managed by the Guest under their own responsibility.

    Article 4 – Use of the Parking Area

    1. Guests using the parking area do so at their own risk.
       The Facility shall not be liable for any theft, loss, or damage to vehicles or their contents.
    2. Guest must park only in designated areas and ensure that the engine is turned off and locked when unattended.

    Article 5 – Internet Usage

    1. The following actions are strictly prohibited when using the Facility’s internet connection:
      (1) Illegal access or data breaches
       (2) Transmission of harmful software or viruses
       (3) Sending spam or engaging in activities that interfere with others’ use
       (4) Any actions that may cause damage or disadvantage to the Facility or third parties

    Article 6 – Safety and Surveillance

    1. Surveillance cameras are installed in certain common areas of the Facility, excluding guest rooms.
    2. Footage may be reviewed only upon lawful request from authorities (e.g., police) and will otherwise be deleted after a certain retention period.
    3. The Facility may temporarily suspend services or limit facility access in the event of emergencies such as natural disasters, fires, or accidents.

    Article 7 – Handling of Personal Information

    1. Personal information is managed by the Facility  in accordance with the Act on the Protection of Personal Information of Japan.
    2. Personal data provided by guests shall be used solely for the purpose of accommodation management, communication, and ensuring safety.
    3. The Facility will not disclose personal information to third parties without the Guest’s consent, except where disclosure is required by law.

    Article 8 – Revisions to Facility Rules

    These Rules are subject to change without prior notice when deemed necessary for the Facility’s operation, safety, or compliance with laws and regulations.
     Guests will be deemed to have agreed to the revised rules upon continued use of the Facility after such revisions take effect.

    Supplementary Provision
     These regulations shall take effect as of April 1, 2022.

    Facility Information
    Facility Name: Rental Villa 12498, Dōshi Village
    Address: 12498 Dōshi, Dōshi Village, Minamitsuru-gun,
    Yamanashi Prefecture 402-0200,
    Japan